Shipping policy
Shipping Policy – Velmora
Thank you for shopping with Velmora. We are committed to delivering your orders quickly and safely.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.
Shipping Time
Once your order is shipped, the estimated delivery time is:
- Standard Delivery: 4–7 business days across India
Delivery times may vary depending on your location and courier partner availability.
Shipping Charges
- Free Shipping on prepaid orders.
- A small Cash on Delivery (COD) fee may apply where available.
Shipping charges, if any, will be displayed at checkout before completing your order.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can track your package in real time.
Delivery Delays
While we aim to deliver within the estimated time, delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or high order volumes.
Incorrect Address
Please ensure your shipping address is correct at checkout. Velmora is not responsible for delays or losses due to incorrect or incomplete addresses.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: velmoracollection825@gmail.com
Response Time: Within 24–48 hours
Thank you for choosing Velmora.